Speed Queen Drum Issues? Fixes You Need to Know Now!

Addressing Recent Problems with Speed Queen Washer Drums: A Troubleshooting Guide

This guide is designed to help you understand and address common issues impacting the drum performance of Speed Queen washing machines, particularly focusing on recent concerns reported by users. We’ll explore potential problems, diagnostic steps, and possible fixes.

Understanding the Speed Queen Drum Assembly

Before diving into specific problems, let’s briefly outline the key components of the drum assembly:

• Outer Tub: The stationary housing that holds the inner drum and the water during the wash cycle.
• Inner Drum (Basket): The perforated cylinder that holds the clothes and spins during washing and drying.
• Drum Support Arms (Spiders): Connect the inner drum to the drive shaft, enabling rotation.
• Bearings: Allow for smooth rotation of the drum within the outer tub.
• Seals: Prevent water leakage from the tub assembly.

Common Drum Issues and Their Causes

Recent reports suggest that certain issues related to Speed Queen washer drums are more prevalent than in the past. Here, we will discuss them in detail.

Excessive Vibration and Noise

One of the most frequently reported issues is excessive vibration and noise during operation, especially during the spin cycle. Several factors can contribute to this:

• Unbalanced Load: This is the most common cause.
  • Solution: Redistribute the load evenly within the drum. Avoid washing single heavy items like rugs or blankets alone.
• Worn Drum Bearings: Damaged or worn bearings can create significant noise and vibration.
  • Diagnosis: Listen closely to the sound. Worn bearings often produce a grinding or rumbling noise.
  • Solution: Requires professional bearing replacement. This is a complex repair.
• Loose or Damaged Drum Support Arms (Spiders): Corrosion or physical damage to the drum spider can cause instability.
  • Diagnosis: Visually inspect the spider for cracks, corrosion, or looseness. You may need to partially disassemble the washer to inspect it.
  • Solution: Requires professional spider replacement. This is often an expensive repair.
• Shipping Bolts: While less common, ensure shipping bolts (if applicable, depending on the model) have been removed.
  • Solution: Remove the shipping bolts if they are still in place. Consult your user manual for bolt locations.
• Leveling Issues: An unlevel washer can vibrate excessively.
  • Solution: Use a level to check the washer’s level. Adjust the legs as needed to ensure it is stable and balanced.

Drum Not Spinning or Spinning Slowly

A drum that won’t spin or spins slowly usually indicates a problem with the motor, belt, or drive system. However, it can sometimes be related to a drum obstruction.

• Obstructed Drum: Check for items caught between the inner and outer drums.
  • Diagnosis: Visually inspect the drum. Try manually rotating the drum to see if it is obstructed.
  • Solution: Remove any obstructions, such as small items of clothing, coins, or other debris.
• Worn Drive Belt: A worn or broken drive belt will prevent the drum from spinning.
  • Diagnosis: Inspect the drive belt for wear or damage.
  • Solution: Replace the drive belt.
• Motor Issues: A faulty motor can also prevent the drum from spinning.
  • Diagnosis: This requires professional diagnosis with a multimeter to test the motor windings.
  • Solution: Requires professional motor repair or replacement.
• Faulty Motor Start Capacitor: In some models, a failing start capacitor can cause the motor to struggle to start.
  • Diagnosis: This often presents with a humming sound from the motor but no spinning.
  • Solution: Requires professional capacitor replacement.

Leaking from the Drum Area

Water leaks around the drum area are a concern, indicating a potential problem with the seals or tub.

• Damaged Drum Seal: The seal between the inner and outer drums can wear out over time, causing leaks.
  • Diagnosis: Inspect the seal for cracks or damage. You may see water leaking during the wash cycle.
  • Solution: Requires professional seal replacement.
• Outer Tub Damage: Cracks or holes in the outer tub can also cause leaks.
  • Diagnosis: Visually inspect the outer tub for damage. This may require removing the washer’s cabinet.
  • Solution: Depending on the severity, the outer tub may need to be repaired or replaced. This may be a job for a trained professional.

Rough or Damaged Drum Surface

A rough or damaged drum surface can damage clothing during washing.

• Corrosion: Rust or corrosion on the drum surface can cause snags and tears.
  • Solution: Minor surface rust can sometimes be removed with a stainless steel cleaner. Severe corrosion usually requires drum replacement.
• Sharp Edges or Burrs: Manufacturing defects or damage can create sharp edges on the drum.
  • Solution: Smooth out sharp edges with fine-grit sandpaper or a deburring tool.
• Chemical Damage: Using harsh chemicals can damage the drum’s surface over time.
  • Solution: Avoid using excessive amounts of bleach or harsh detergents. Use products recommended for high-efficiency (HE) washing machines.

Troubleshooting Steps and Tips

Follow these steps to troubleshoot drum issues:

1. Safety First: Always disconnect the power supply to the washing machine before attempting any repairs.
2. Consult the User Manual: Refer to your user manual for specific troubleshooting tips and diagrams related to your model.
3. Visual Inspection: Carefully inspect the drum, tub, and surrounding components for any signs of damage, leaks, or obstructions.
4. Listen for Unusual Noises: Pay attention to any unusual noises during operation, as these can provide clues about the source of the problem.
5. Test Different Cycles: Try running different wash cycles to see if the problem is consistent across all settings.
6. Document the Issue: Take photos or videos of the problem to help you communicate the issue to a technician.
7. Assess Your Skills: Determine if you are comfortable and capable of performing the repair yourself. Some repairs require specialized tools and knowledge.
8. Contact a Professional: If you are unsure about any aspect of the repair or the problem persists, contact a qualified appliance repair technician.

When to Seek Professional Help

While some issues can be resolved with basic troubleshooting, others require professional assistance. You should seek help from a qualified technician if:

• You are not comfortable performing the repair yourself.
• The problem persists after attempting basic troubleshooting steps.
• The issue involves complex components such as the motor, bearings, or drum support arms.
• You suspect a safety hazard, such as an electrical issue or gas leak.

So, there you have it! Hopefully, you’re now armed with the knowledge to tackle those recent problems with speed queen washers drum and get your machine back in tip-top shape. Happy washing!